Staying at a Phoenix-area Marriott Courtyard, we found an interesting new trend in the room. The toiletries provided in the room (soap, shampoo, lotion, conditioner) are being cut back on at this property and perhaps across the chain. Mariott Courtyards always have provided *2* bars of soap, 1 shampoo, 1 conditioner, and 1 lotion.

Now – the lotion is gone, and there is only one bar of the soap. The soap “duo” was designed to furnish the shower/bath and sink for washing hands.

Things are definitely tough in the hotel industry, with the Scottsdale market reporting occupancy drops of over 30% year-over-year. But is making the room less comfortable a good way to make up for this? I’ll bring a jar of hand sanitizer in my rental car – just in case.